Privacy

Dizzy Legwear is a trading name of South West Planning Services Ltd, company number 12382649. Our registered office is Hillside House, 22 Watersmeet Road, Lynmouth, Devon, EX35 6EP. For questions about your personal information, email hello@dizzylegwear.com.

Your orders and account

We use the contact and delivery details you provide to process payments, fulfil orders, handle returns, keep business records and respond to you. We use your email address to send order updates and, when you request one, a sign-in code. We retain historical purchase records from our previous shop for customer service and business record keeping.

Service providers

Cloudflare hosts the shop and stores order records. Stripe processes payments; we do not receive or store your full card details. Our email delivery provider sends sign-in codes and order updates. We provide Royal Mail with the delivery information needed to deliver your order. These providers may process information in other countries under their applicable data-protection arrangements.

Retention and your rights

We keep information for as long as needed for orders, returns, legal and accounting obligations. We rely on performing our contract with you, legal obligations and legitimate business interests, as appropriate. You may ask to access or correct your personal information, or request deletion or restriction where applicable. You may also complain to the Information Commissioner’s Office at ico.org.uk.

Cookies and marketing

The basket is stored in your browser. A necessary session cookie keeps you signed in after you request and enter an email code. We do not add you to a marketing list when you place an order.