Terms of service
TERMS AND CONDITIONS OF SALE
TERMS OF SALE
This site, www.dizzylegwear. com ("Website") and Dizzy brand is operated by Dizzy Legwear Ltd which is a UK corporation registered in England under registration number 12382649 ("Dizzy", “Dizzy Legwear” "we", "us", "our"). Our registered office is at Ivy Cottage, Avington, Winchester SO21 1DD, UK.
You can contact Dizzy as follows:
Dizzy Legwear Ltd
22 Watersmeet Road
Lynmouth EX35 6EP
United Kingdom
Telephone: 01962 435070
Email: office@dizzylegwear.com
PRODUCT INFORMATION
We sell leggings and yoga pants for ladies ("Product, "Products"). These products are imported to the UK and may or may not be exclusively designed by us. They are branded "Dizzy" which is an integral part of the pattern or design.
The images of the Products on the Website are for illustrative purposes only. We have made every effort to display as accurately as possible the colours of our Products that appear on the Website. However, as the actual colours you see will depend on your monitor, we cannot guarantee that your monitor's display of any colour will be accurate. Your Products may vary slightly from those images. The packaging of the Products may vary from that shown on images on our site.
If you are unsatisfied with our Products in any way, you may return them to us and apply for an exchange or refund, according to our Returns and Refund Policy.
Dizzy is a registered trade marks owned by Dizzy in the UK.
All Products shown on the Website are subject to availability. If an item is out of stock it will be shown on our website.
HOW WE USE YOUR PERSONAL INFORMATION
We only use your personal information in accordance our Privacy policy and Cookie Policy.
For information about our Privacy Policy follow this link
For information about our Cookie Policy, follow this link
AGE RESTRICTION ON PURCHASE
The Website is not intended for use by individuals under the age of 18, and we do not knowingly collect any information from persons below the age of 18. In order to contract with Dizzy, you must be 18 years old or over and, save as where you place your order using a valid gift card issued by us, possess a valid credit or debit card issued by a bank acceptable to us.
PURCHASE OF PRODUCTS/YOUR ORDER
You can submit an order for Products by completing the details required on the order summary page and clicking the complete order button. All prices include VAT where applicable.
Goods supplied are not for resale. Dizzy are under no obligation to accept your order, but would normally do so where the product is available, the order reflects current pricing and your credit card/debit card payment is approved by your credit card/debit card company.
ACCEPTANCE OF YOUR ORDER
The technical steps required to create the Contract between you and us are as follows:
Place Order: You place the order for your products on the Website by pressing the confirm order button at the end of the checkout process. You will be guided through the process of placing an order by a series of simple instructions on the Website;
Order Acknowledgment: We will send you an order acknowledgement email detailing the products you have ordered. This is not an order confirmation or order acceptance from Dizzy;
Shipping Confirmation: As your Product is shipped from our warehouse, we will send you a shipping confirmation email;
Order Acceptance: Order acceptance and the completion of the Contract between you and us will take place on the dispatch to you of the Product(s) ordered unless we have notified you that we do not accept your order, or you have cancelled it in accordance with these Terms of Sale. The Shipping Confirmation email shall also serve as your order acceptance.
HOW TO PAY
You can only pay for Products using Paypal® or one of the debit or credit cards listed below or by using a valid gift card issued by us (you can purchase gift cards in store). We accept the following cards: Visa, MasterCard, American Express, Visa Debit and Maestro for payment.
Payment for the Products and all applicable delivery charges is in advance. We will not charge your debit card or credit card or gift card until we dispatch your order. We take every reasonable care to ensure that your order and subsequent transactions are conducted via a secure link. As we are not responsible for the operation of the secure link we will not, unless we are negligent, be liable for any loss you may suffer if a third party obtains unauthorised access to any information you provide via such link. If products are not available for any reason after we have received your order, we will let you know. We will not charge you for these products and will refund any amounts already paid (if any) by way of a credit to your credit card/ debit card account (as applicable).
SECURITY CHECKS
As part of our policy to protect against fraudulent use of credit / debit cards, we conduct security checks on all orders received. These checks can take various forms and may involve contacting you by telephone before we process your order. We also procure the services of various credit rating and fraud prevention companies and we may share details of your order with them for the sole purpose of detecting and preventing fraudulent use of your payment cards (in accordance with our privacy policy).
YOUR RIGHT TO CANCEL
If you are contracting as a consumer, you may cancel your order at any time within fourteen (14) days, beginning on the day after you received your order. In this case, you will receive a full refund of the price paid for the product(s) in accordance with our Returns and Refunds policy.
Your legal right to cancel the Contract starts from the date of the Shipping Confirmation, which is when the Contract between us is formed. If the Products have already been delivered to you, you have a period of 30 (thirty) days in which you may cancel, starting from the day after the day you receive the Products. However, we may have delivered (or dispatched) the Products you have ordered. In this circumstance, if you are returning the Product(s) to us for any reason other than the products being faulty, you are responsible for returning the products to us and pay the cost of doing so.
To avoid this, we recommend that you advise us as soon as possible if you wish to exercise this right to cancel your order. If you wish to cancel your order, please contact us by email or phone: office@dizzylegwear.com or +44 7500860949.
Any Products returned must be received by us in the same unused condition with the tags attached and, to the extent possible, in the same packaging as when we delivered them to you. Please note that in addition to your right to withdraw, we operate a Returns and Refunds Policy. You should read this policy as this gives you extra benefits.
Details of your right of cancellation, and an explanation of how to exercise it, are provided in the Shipping Confirmation. This provision does not affect your other UK statutory rights as a consumer.
PRICE OF PRODUCTS
Prices for our Products may change from time to time, but changes will not affect any order which we have confirmed.
The price of a Product includes VAT (where applicable).
The price of a Product does not include delivery charges. Our delivery charges are as quoted on our site from time to time.
OUR LIABILITY
To the maximum extent permitted by the applicable law, when you order goods from the Website, to the extent permitted by applicable law, our aggregate liability to you for any loss or damage arising in connection with these Terms of Sale shall be limited in respect of each claim, to the purchase price of your order.
If we fail to comply with these Terms of Sale, we are responsible for loss or damage you suffer that is a foreseeable result of our breach of these Terms of Sale or our negligence. Loss or damage is foreseeable if they were an obvious consequence of our breach or if they were contemplated by you and us at the time we entered into the Contract.
We only supply the Products for domestic and private use. You agree not to use the product for any commercial, business or re-sale purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
Nothing in these Terms of Sale shall exclude or limit our liability for personal injury or death caused by our negligence. In addition, these Terms of Sale shall not limit or exclude any other liability that we are not permitted to limit or exclude under applicable law. We will also not be responsible for any loss or damage caused to you where you are not entering into these terms as a consumer.
THIRD PARTY RIGHTS
This contract is between you and us. No other person shall have any rights to enforce any of its terms.
WAIVER
If we fail to insist that you perform any of your obligations under these Terms of Sale, or if we do not enforce our rights against you, or if we delay in doing so, that will not mean that we have waived our rights against you and will not mean that you do not have to comply with those obligations. If we do waive a default by you, we will only do so in writing, and that will not mean that we will automatically waive any later default by you.
LANGUAGE
The official language of these Terms of Sale exclusively shall be, and all communications and agreements between Dizzy and you and any proceedings in connection with these Terms of Sale shall be made exclusively in English.
GOVERNING LAW AND JURISDICTION
These Terms of Sale shall be governed by, construed and enforced in accordance with English Law, without giving effect to any conflict of law provisions. The English Court will have non-exclusive jurisdiction over any claim or any dispute arising from, or related to, a visit to the Website, although Dizzy retains the right to bring proceedings against you for breach of these Terms of Sale in your country of residence or any other relevant country.
QUESTIONS OR CONCERNS
If you have any concerns about material which appears on our site, please contact us by email at office@dizzylegwear.com or by telephone at +44 7500 860949. You can also contact us in writing at:
Dizzy Legwear Ltd
22 Watersmeet Road
Lynmouth EX35 6EP
United Kingdom